UNDISMISS A RECURRING SERVICE EVENT

DonovanLynchS
New Contributor

Would be really beneficial to be able to undismiss a recurring service event. If one is mistakenly dismissed- the deferred revenue is realized. Making the deferred revenue forever inaccurate on that membership. 

4 REPLIES 4

emma-anderson
New Contributor

this is a big thing to be able to do especially when new people are just learning and they book on wrong job or dismiss wrong job its frustrating that we cant.

embowes
New Contributor II

we usually just book a $0 job without linking to membership. agreed that being able to "undismiss" would be more accurate!

GinaS
New Contributor

I did what you said and it did not undismiss the appt. 

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You can! Just log a new note and change the appointment date and it will undismiss.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions