Creating an email reminder when Techs out Appts on hold

[Customercare1]

There should be a setting to send reminders to the office via email/text for when a tech puts an appointment on hold. Just like they have for when a tech requests another appointment, to ensure nothing is missed  COMMUNITY-I-2794

[Roman]

Here is a direct link to the idea: https://servicetitan-community.ideas.aha.io/ideas/COMMUNITY-I-2794