Mobile

Resolved! Technicians' ability to take payments

Is there a way to disable technicians' ability to take specific payments in the field? We recently added a surcharge to all credit card payments. We don't want our technicians to have the ability to take credit card payments in the field so we can en...

Remove "Would you like to perform work now?" question.

I would like Service Titan to remove the Yes/No question after the technician sells an estimate. I find that this adds more confusion and added steps than if you simply had the tech request another appointment at closeout.

Mobile App.

The app just doesn't seem optimized for apple products. Sometimes it enters some sort of zoomed in mode where i cant un-zoom unless I close the app and restart. Its a bit frustrating. I try and use my Samsung tablet but often times my tablet doesn't ...

Technicians can Chat (Text) with Customer's From Follow up tab on Mobile Version of Service Titan

I would like for My Technicians to be able to Start a Chat(Text Thread) with the Customer Directly from the Follow-Up tab on the mobile side of Service Titan. This will allow them to initiate a conversation/schedule a time to make a call to address a...

Entering Pesticide & Insecticide

Hi there,The company I work for is new to Aspire. Is there a way to input insecticide and pesticide used at a job site? It would nice to have the applicator apply the product, document it in Aspire, and then email the work ticket to the customer. Tha...

Lead Technician Actions

Allow this Lead Tech to ASSIGN other techs to a job in Mobile. (They can only do this from Office)This mobile function only allows the Lead Tech to dispatch, arrive, send on meal breaks, mark others as done...but NOT assign them.

Creating an email reminder when Techs out Appts on hold

There should be a setting to send reminders to the office via email/text for when a tech puts an appointment on hold. Just like they have for when a tech requests another appointment, to ensure nothing is missed COMMUNITY-I-2794

Resolved! Estimates - esign option

We recently discovered that we could send out estimates with the e-sign capability, however when our customer clicks the link to view the estimate, the picture that defaults is a light bulb! We would like to change that to our logo or a different pic...

Requiring picture's

How to you make it a requirement for the technician to upload certain picture's before closing out a job?

Customer Calls via Mobile - Poor Sound Quality

Our techs have been experiencing poor sound quality and delays when speaking to customers via the ST app, e.g. when calling the customer through the app.They are in an area with good voice/cell and data signals.Sound quality is clear with no delays w...

ServiceTitan Community

Posts

Resolved! Technicians' ability to take payments

Remove "Would you like to perform work now?" question.

Mobile App.

Technicians can Chat (Text) with Customer's From Follow up tab on Mobile Version of Service Titan

Entering Pesticide & Insecticide

Lead Technician Actions

Creating an email reminder when Techs out Appts on hold

Resolved! Estimates - esign option

Requiring picture's

Customer Calls via Mobile - Poor Sound Quality

Add-on Material on Mobile

Allocating Material Faster

Missed Meal Break Stopping Clock Out

How do you track technician hours when they are wo...

please vote this up for techs to be able to create...

Forms Disappearing

Photos downloaded to wrong job

Time on Service Jobs

How do I put together the Mobile Handbook printabl...

Tech Issues with Dashboard