Mobile App - Allow user to view all call recordings vs the lastest call recording

New Contributor

When in the mobile app, you are only allowed to review the latest call recording.  The only way around this is to have someone on a desktop computer to download and send these to the field staff.  Please make a change so all call recordings with that job is viewable on the mobile app while under that work order.


ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @updikecc23 . Currently, if the technician has "Listen to call recording (mobile)" permission check marked, they can listen to the recent call recording on mobile. 

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