Photos hogging ipad storage

New Contributor III

When a tech captures a photo on a job or a form through the mobile app, it also saves the photo on the iPad.  This results in all the photos hogging up the iPad storage.  These photos do not need to be saved on the tech's devices.  They only need to be captures on Service Titan.  Does anyone have some advise for me?>


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We tell our technicians that they can remove the photos from the device after they are loaded into ServiceTitan. 

Unfortunately, the iPads are designed to store the photos even when the pictures are taken within the App. 

I hope this helps.