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photo link not working on my techs ipads

Hello!!We are having an issue with the photo link capture. Many of my techs prefer using the phone capture option on service titan to add photos to a job. I have three techs that were using this feature that are now telling me that they are no longer...

jweins1 by • New Contributor
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  • 5 replies
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Back Button

I have a technician that is requesting a back button so that they can use the mobile ap more efficiently. Thank you!

Ttags14 by • New Contributor
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  • 1 replies
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Adding parts to an invoice

I have a technician that created a job for an irrigation repair in the field. When he goes to invoice and add irrigation materials it does not show any irrigation parts available. If he creates the irrigation repair from the office then he can go to ...

MDora by • New Contributor
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  • 2 replies
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Tip line for technicians!

Would love for our technicians to be able to get credit card tips when people pay invoices. Any chance Service Titan is working on this?

mnbierman by • New Contributor
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  • 2 replies
  • 3 kudos

Job descriptions on the All Jobs page in mobile

Hi!Is there a way, or is there a feature coming out where we can get the description of work on the All Jobs tab for the technicians?We work with clients that use us for multiple jobs at single locations. Sometimes we may have multiple quoted jobs th...

Resolved! Editing the mobile scorecard

Is there any way I can edit the fields on the technician scorecard? I'd like to edit the fields to show different metrics than what are currently on there. For example, I'd like to show Number of Opportunities, Number of Replacement Opportunities, To...

bradley_ by • New Contributor
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  • 2 replies
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Technician permissions

We are needing our technicians to have access to our customers info/history, pricebook pricing and pictures from previous jobs without having to book a job. Is there something on the mobile permissions that we can allow that? Most of the time they ne...

jasonhoe by • New Contributor II
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  • 8 replies
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Form Issues

Is anyone else having issues with forms crashing on mobile? We are unable to save any information, the form closes and then duplicates itself! We have un installed and re installed the ST app and updated our tablets to the latest iOS. We use forms to...

cfalone by • ServiceTitan Certified Administrator
  • 4843 Views
  • 7 replies
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option to set a reminder under a customers job order.

Id like to see a (set a reminder) button near the note, and take a picture buttons, on the mobile app. This would be useful in jobs that require a follow up, example: i have a job requiring a call to customer service, but they are closed today. i wou...

ernie_t_ by • New Contributor
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  • 1 replies
  • 3 kudos

Resolved! Deposit Question

DEPOSIT QUESTION! Hi All! To my knowledge, when a tech sells work and wants to collect a prepayment he has to sell the work, click "perform work later", call the office, the office sets up the return call, and then the tech can collect the "project" ...

reneem by • ServiceTitan Certified Administrator
  • 2036 Views
  • 2 replies
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