Tech Cannot Log Into ServiceTitan App on New Iphone

[Sgraham]

I have a tech that got a brand new Apple iPhone 15. When we tries to log into the ServiceTitan app, under the blue sign in button it says "getting ready" and he can't click anything else. His phone software is up to date, as well as the ServiceTitan app itself. We have tried uninstalling and reinstalling the app numerous times and restarting his phone but nothing is working to get the ServiceTitan app to work. 

Any other suggestions on what we could do? 

[Dsalazar · Accepted solution]

hey buddy I was going exactly through the same problem you describing with my new iPhone 15. All I did was delete the app and get it again from the AppStore. Problem solved, it worked perfectly fine right after.

good luck