Mobile

Admin Mobile App

I would like an admin version of the mobile app for when I am away from my desk. I can dispatch while remote.

Field Technicians Ability to download previous invoices through History

Our Sales Team needs access to be able to download a PDF of a customers install invoice. Unfortunately our only option right now would be to manually email them each invoice, or to set them up with an office login to be able to search/save them thems...

Two way chat for technicians

Our technicians could really benefit from being able to text the customers even after they've arrived at the location. Due to the nature of our work, we complete many jobs when the homeowner is not there and texting is sometimes the only way they're ...

Allow techs to call through ST on previous jobs.

It would be nice if techs could call customers, through the "call" button on ST, on previous jobs that are in their history.

Resolved! Mobile App: Adding and Renaming Pictures

Multiple technicians have indicated that adding pictures is a huge pain. They've stated that they need to click on the Camera Icon to add a picture, and once it's added, they need to then go back into the camera icon to do it again. On larger project...

Purchase Order screen clearing out on mobile app

Has anyone else ran into this before? For a few of our technicians who are working on the mobile app have experienced that when filling out their purchase orders, it will randomly clear all entered text. Its not every purchase order, it happens rando...

Resolved! Phone calls to customers from the field

Please tell me there is a way for my techs to call customers back after an estimate has been sold and the job is completed. Many times they need to follow up and call a customer after the customer has approved an estimate. Support tells me only way t...

Enhancement Request: Allow techs permission to personalize Emails form ST

It is frustrating that Mobile Users cannot edit the emails that they are sending so that the correspondence is tracked in ST. Currently techs will email themselves and then forward the email. this causes extra steps, the ability to forget, and the in...

Get in a tech's face about not arriving

Hey y'all! Go upvote this idea!! I went to post it and someone had beaten me to it. The idea is to change the color of a job on the MOBILE side when a tech dispatches to be very clear they are currently dispatched, and change it again to a different ...

Full Estimate History Access for Technicians on ServiceTitan Mobile

Our technicians work 24/7 365Our office team is only in office from 9a-7p m-f, and 8-4 over the weekendTechnicians cannot see office quotes that are NOT tied to a job, and are unable to sell, provide information or competitive pricing from what was p...

ServiceTitan Community

Posts

Admin Mobile App

Field Technicians Ability to download previous invoices through History

Two way chat for technicians

Allow techs to call through ST on previous jobs.

Resolved! Mobile App: Adding and Renaming Pictures

Purchase Order screen clearing out on mobile app

Resolved! Phone calls to customers from the field

Enhancement Request: Allow techs permission to personalize Emails form ST

Get in a tech's face about not arriving

Full Estimate History Access for Technicians on ServiceTitan Mobile

UX Research: Seeking feedback on new mobile app fe...

Need Ideas for Trouble Shooting-Mobile Invoice Ite...

Hiding Files From Technicians

Saved but not completed forms

Equipment page

Mobile Check Capture

Tech Cannot Log Into ServiceTitan App on New Iphon...

red circle with number on mobile

Forms Disappearing

Photos downloaded to wrong job