Multiple technicians have indicated that adding pictures is a huge pain.
They've stated that they need to click on the Camera Icon to add a
picture, and once it's added, they need to then go back into the camera
icon to do it again. On larger project...
Has anyone else ran into this before? For a few of our technicians who
are working on the mobile app have experienced that when filling out
their purchase orders, it will randomly clear all entered text. Its not
every purchase order, it happens rando...
Please tell me there is a way for my techs to call customers back after
an estimate has been sold and the job is completed. Many times they need
to follow up and call a customer after the customer has approved an
estimate. Support tells me only way t...
It is frustrating that Mobile Users cannot edit the emails that they are
sending so that the correspondence is tracked in ST. Currently techs
will email themselves and then forward the email. this causes extra
steps, the ability to forget, and the in...
Hey y'all! Go upvote this idea!! I went to post it and someone had
beaten me to it. The idea is to change the color of a job on the MOBILE
side when a tech dispatches to be very clear they are currently
dispatched, and change it again to a different ...
Our technicians work 24/7 365Our office team is only in office from
9a-7p m-f, and 8-4 over the weekendTechnicians cannot see office quotes
that are NOT tied to a job, and are unable to sell, provide information
or competitive pricing from what was p...
I am being told by Service Titan that this is not an option at this
point. We have forms that we attach to non job events that our
technicians fill out in the field, such as vehicle maintenance reports
or safety training that is done virtually. It wo...
Not sure where I should post my idea to improve the mobile side of
Service Titan. However, with companies that have a large volume of jobs
open all at once for an extended period of time, the Techs. are having
to scroll through the "All Jobs" tab unt...
E SignIn Mobile, click Invoice, then Sign, then E Sign --- The E Sign
document/signature never presents the ACTUAL invoice to be signed - it
just sends the authorization paragraph. This seems like a major bug -
how do I get a remote signature from Mo...
