Tech Issues with Dashboard

CatCoyle
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Good morning!  We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary.   Is anyone else having this issue or have been able to correct it?  

 

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1 ACCEPTED SOLUTION

jkolosewicz
New Contributor II

We were having this issue a few days ago - ST support had us uninstall and reinstall the apps and it corrected the issue. 

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5 REPLIES 5

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Support also stated that they are working on the real fix with the new update, Just FYI

e_dunn
Community Manager
Community Manager

@jkolosewicz Thanks so much for the assist!

@CatCoyle Let us know if you aren't able to resolve and we'll connect you with a member of our support team. Thank you!

CatCoyle
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thanks Team!   The uninstall reinstall corrected the issue!!  

CatCoyle
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thank you so much!  I will get with our team. 

jkolosewicz
New Contributor II

We were having this issue a few days ago - ST support had us uninstall and reinstall the apps and it corrected the issue.