Mobile

Posts

IDEA: Pin important items to the top of the content portal

Please go vote for my idea: COMMUNITY-I-2295 I have a couple of Google forms I need my techs to be able to answer (call out, time off request, workplace injury report, etc) that I add to the content portal, but then as we add more things to the conte...

JessicaSmith by ServiceTitan Certified Administrator
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  • 3 replies
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Mobile Price book Preview

Dynamic pricing is a great new feature however if you choose to use it the new pricing will not be shown in the mobile price book preview. We use the preview a lot and now the only way to see the correct pricing is to change all of your static prices...

tomkohbe by New Contributor II
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  • 1 replies
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Resolved! Office option on mobile app

Hello! Our plumbing and HVAC company are new to Service Titan. The previous platform we used for the office aspect had a mobile app that could be used on the road if necessary. Is there an option for the Service Titan app to have the office view as w...

Email Attachment Confusion

New to ST but we seem to be creating issues when techs email invoices with forms and estimates during recurring service visits.... Our clients don't seem to click into pdf attachments to understand the difference between estimates and actual invoices...

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hunterma by ServiceTitan Certified Administrator
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  • 1 replies
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Items erroneously being added to invoice/estimate as zero dollars

Has anyone had issues with mobile users adding an item to an invoice/estimate and the item has a price set in the pricebook but it is added to the invoice/estimate as a zero dollar item? It's not something that we can replicate. We find invoices/esti...

Nancy by New Contributor III
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  • 1 replies
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Mobile

Hello! We have had a lot of issues with the mobile side of the pricebook showing a $0.00 sell price on a lot of our material items. On the office side we can see our cost and sell price, but our techs keep showing $0.00 sell price and we can't seem t...

dahlbyw by New Contributor II
  • 3186 Views
  • 4 replies
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Resolved! Mobile Issues

Good Morning!For the last almost 24 hours we have had our techs without the ability to use the Mobile App on their Tablets. We reached out to chat this morning and they are saying it is an isolated incident with our techs. I am not sure how this woul...

AmyKerr by New Contributor II
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  • 3 replies
  • 1 kudos