Has anyone had issues trying to open PDF files on the mobile app? It shows the file is uploaded, but when you click into it it never loads and is just a black screen. Have had a few technicians randomly have this issue so far.
Please take a look and vote for this idea! We are having a real issue needing to download the same media and re upload it for our technicians to be able to see the media related to the projects. This needs to be streamlined!https://ideas.community.se...
One of our technicians mentioned that he is unable to see any of the photos he takes on a job when he is trying to email them to the customer. This just started for him a couple of days ago. I did all of the I.T. troubleshooting, uninstalled and rein...
Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it?
The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...
How can techs apply a discount task to an estimate from the mobile side & having it fall under Discount & Fees? We have only done this from the office
Very simple fix. I would like to have the option to add a circle and a square, a straight line, on the photo mark up. Maybe change the size of the marker line. It would just help keep things move faster and look much cleaner. When on site doing estim...
I need for st not to show all the photos on my phone just at a specified folder, how to i change that to my picking?
Hey Everyone Just Curious If there is an Easier was to View a Service location Form other then Scrolling down the Job Page and finding the Little Eye Ball and Clicking on it. Im Hoping their is a Setting we can turn on to make this alot easier to Vie...
Is there a way to attach a pdf form on a job from the mobile app? We have water purveyors that use Tokay for backflow prevention tests and we're wanting out testers to add the pdf form to the job so we have proof in the office of completion. This wou...
