Resolved! Tech Issues with Dashboard
Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it?
Posts
Image uploads
The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...
Resolved! Adding Discount Task
How can techs apply a discount task to an estimate from the mobile side & having it fall under Discount & Fees? We have only done this from the office
Add square or circle option to Photo Mark Up
Very simple fix. I would like to have the option to add a circle and a square, a straight line, on the photo mark up. Maybe change the size of the marker line. It would just help keep things move faster and look much cleaner. When on site doing estim...
Atraching photos from my work with app.
I need for st not to show all the photos on my phone just at a specified folder, how to i change that to my picking?
Viewing Forms
Hey Everyone Just Curious If there is an Easier was to View a Service location Form other then Scrolling down the Job Page and finding the Little Eye Ball and Clicking on it. Im Hoping their is a Setting we can turn on to make this alot easier to Vie...
Attaching PDF in the field
Is there a way to attach a pdf form on a job from the mobile app? We have water purveyors that use Tokay for backflow prevention tests and we're wanting out testers to add the pdf form to the job so we have proof in the office of completion. This wou...
Tech work schedules
Would like techs to have visibility in their assigned work and on-call schedule for period of time (2-4 weeks). Not job or non-job assignments, but work schedule. Since tech shifts are already created and visible for admins, would like that same visi...
Email Attachment Confusion
New to ST but we seem to be creating issues when techs email invoices with forms and estimates during recurring service visits.... Our clients don't seem to click into pdf attachments to understand the difference between estimates and actual invoices...
Attaching vender quotes to an estimate that the customer can NOT see
When I have my technicians doing quotes, is there a way that a picture or PDF of a vendor proposal can be attached to an estimate without it being attached to the job and possibly being sent to the customer? Is there a place to post sensitive picture...
