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Site Plan / Blueprint Integration

Implement a feature that allows site plans or blueprints of a property to be uploaded on the office end, making them accessible to technicians via the mobile app. This capability would be especially beneficial in industries like septic or electrical ...

Nick-CRE by New Contributor
  • 342 Views
  • 0 replies
  • 1 kudos

Files not opening on mobile app

Has anyone had issues trying to open PDF files on the mobile app? It shows the file is uploaded, but when you click into it it never loads and is just a black screen. Have had a few technicians randomly have this issue so far.

msjewell23 by New Contributor III
  • 1028 Views
  • 1 replies
  • 0 kudos

New Idea on the Mobile side for Projects, please vote!

Please take a look and vote for this idea! We are having a real issue needing to download the same media and re upload it for our technicians to be able to see the media related to the projects. This needs to be streamlined!https://ideas.community.se...

espielman by New Contributor II
  • 770 Views
  • 0 replies
  • 0 kudos

No Internet Connection Despite Network Connection

One of our technicians mentioned that he is unable to see any of the photos he takes on a job when he is trying to email them to the customer. This just started for him a couple of days ago. I did all of the I.T. troubleshooting, uninstalled and rein...

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jaquelin by ServiceTitan Certified Administrator
  • 5635 Views
  • 12 replies
  • 1 kudos

Resolved! Tech Issues with Dashboard

Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it?

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CatCoyle by ServiceTitan Certified Administrator
  • 3996 Views
  • 5 replies
  • 0 kudos

Image uploads

The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...

mattvp92 by New Contributor
  • 1893 Views
  • 2 replies
  • 1 kudos

Resolved! Adding Discount Task

How can techs apply a discount task to an estimate from the mobile side & having it fall under Discount & Fees? We have only done this from the office

allisonc by New Contributor II
  • 4373 Views
  • 4 replies
  • 1 kudos

Add square or circle option to Photo Mark Up

Very simple fix. I would like to have the option to add a circle and a square, a straight line, on the photo mark up. Maybe change the size of the marker line. It would just help keep things move faster and look much cleaner. When on site doing estim...

Viewing Forms

Hey Everyone Just Curious If there is an Easier was to View a Service location Form other then Scrolling down the Job Page and finding the Little Eye Ball and Clicking on it. Im Hoping their is a Setting we can turn on to make this alot easier to Vie...

Patches by New Contributor II
  • 2457 Views
  • 3 replies
  • 2 kudos