Report - All Calls Ran Yesterday

[Cerena]

I work with a construction company and I have jobs that go on for months with an appointment for each day the tech goes to the job.  The past appointments will be marked as done.  I need to run a report for the previous day of all the jobs that we went to.  How would I create that report?  Side note.  We do not have the labor turned on.

[RandiThompson]

Do you have multiple techs on the same job and expecting to see a line for each? 

If I look at the bottom of the dispatchboard the "done" section equals the same number I pull in that report? 

[Cerena]

What did you select when you created your report?

[RandiThompson]

weird!! I picked a smaller BU that has ongoing multi tech jobs just to make sure it was working properly. We have 3 separate jobs with 1 appointment each with 15 techs dispatched/done

[Cerena]

Reports are very frustrating.  It is giving me 148 jobs and at the bottom it has 22.  I an in the next environment.  Selected Create a report, jobs and then jobs again?

[RandiThompson]

Your filtering by "jobs with appointment date"? and "yesterday"? 

Yes Jobs and then Jobs again to build the report. "Next" will give you wonky data because it only updates once a week have you tried it in your live account? 

[RandiThompson]

the date range was actually just "yesterday" when I ran it but apparently I changed it before I took the screenshot sorry lol 

[Cerena]

I put all techs on the same appointment.  I have 153 on my report.

[Cerena]

I must have created the report incorrectly because at the bottom of my board there are 23 and my report has a heck of a lot more.   

[RandiThompson]

I built a completed jobs report with the jobs template, you can run it by Jobs with appointment date and yesterday and it should give you what you need