10-28-2022 10:49 PM
Please vote for this idea if you like it and get your friends to upvote it as well!!!
We use PhonesPro (Dialpad) and while Call transcription was one of the big selling points of the integration, it is a real pain to have to leave Service Titan and then go find that call to then read and search the transcription. It would be amazing if the transcription would be available to view within Service titan and not having to leave the ST to go to Dialpad and have to search for it.
10-29-2022 03:51 PM
I'd love for a job related call's transcription to be in the audit trail on the job!
10-31-2022 06:33 AM
This seems like a no brainer. Voted!
10-31-2022 07:59 AM
Agreed why would this not be part of the integration??