We seem to have constant issues with Phones Pro/Dial pad. Most recently it has now decided to put our agents on "Busy" which is not even an option in our drop down when logging out, after we make a phone call. We will be on "available," and make a ca...
I would like to be able to set up alerts to be sent to office users when camera events happen...most importantly "collision detected" but also things like no seatbelt and using phone. The collision detected one should be a no brainer but its a lot ea...
Join us on February 29 at 11am PT for an exclusive live webinar with Derek Browers, Principal Product Manager at ServiceTitan as he unveils key strategies to dominate local search rankings. Discover how to harness the power of listings management and...
We recently switched from Verizon GPS to the ST GPS. One big item missing is the GPS Dashboard where we can keep an eye on who our worse drivers are and who our best are. Having individual modules to add in for the different alerts available would be...
COMMUNITY-I-6161 I need the driver score to be populated on the main screen under Driving Score... I was told by support that it is intended behavior for it to be empty on the home screen which seems absurd to me! I want to be able to at a glance see...
Join us for another Marketing Pro Zoom Workshop with Product Managers Alex Attarian and Ara Sarkisyan! Learn how to properly set up an automated SMS campaign for following up on unsold estimates in Marketing Pro. This is an interactive workshop where...
Hoping to get some feed back on Phone Pro. Pro's and Con's please!!
Hi everyone! Reminder - lot of updates we think you're going to like are rolling out this week for Marketing Pro customers, including: 1) SMS for Unsold Estimates Followups .2) Reputation Reporting 3) New Flowcard Design for Campaign Builder 4) Campa...
SUPER excited to log in this morning and see the maintenance reminders in my Fleet Pro BUT we need to be able to log service entries that will reset those reminders..I'm hoping that's already in the works but incase its not please vote for this idea....
Here's another idea for you wonderful people: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5602 Dispatch Pro- need to be able to change starting addressSometimes our techs come to the shop for a meeting or go to a supply house first thi...
