Call transcription within Service Titan

[AdamCronenberg]

Please vote for this idea if you like it and get your friends to upvote it as well!!!

COMMUNITY-I-2128

We use PhonesPro (Dialpad) and while Call transcription was one of the big selling points of the integration, it is a real pain to have to leave Service Titan and then go find that call to then read and search the transcription.  It would be amazing if the transcription would be available to view within Service titan and not having to leave the ST to go to Dialpad and have to search for it.

[reneem]

This seems like a no brainer. Voted!

[RandiThompson]

Agreed why would this not be part of the integration??

[JessicaSmith]

I'd love for a job related call's transcription to be in the audit trail on the job!