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Phones Pro and Desktop Phones

kaltec
New Contributor

     Is there a way to set all our desktop phones to ring out our default business number, I tried going into the dialpad app and there wasn't an option for our default # and then I went to the web version and selected                          "Your Devices"  from the profile and still couldn't figure it out. Any help would be appreciated.

Thanks

-kal

2 REPLIES 2

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi there - it will actually be set in the Dialpad settings site (log in to Dialpad) and go to 'My Profile' -- there is a Caller ID selection there. It has to be set by each user individually but that will change the default Caller ID including for deskphones. Hope this helps!2022-06-02_10-56-08.jpg

e_dunn
Former Titan

@BCN - any thoughts on this or know of someone who could assist?