Resolved! Ticket system to track customer issues
I am enquiring if Service Titan has a ticket system to track customer issues. This way, when customers call in with an issue, the team can create a ticket in the system.
Posts
[Blog] Tools and tips to do more with less
Summer can be a massively busy time for contractors — you might not even reach the end of this blog without the phone ringing, a new fire needing to be put out, or something coming up that needs your immediate attention! (You might already be in this...
Reminder: Webinar today July 13 at 11am PT - 6 ways to improve lead quality for higher ROI
Reminder: Webinar today at 11am Pacific! Register now: https://www.servicetitan.com/webinar/improving-lead-quality
Cannot pass Phone Pro network test..?
I can easily pass the net work test being on the west coast in the US, but one of my dispatchers who works from Mexico, cannot seem to pass "SIP ALG" and "VOIP MOS" tests when running the PhonesPro network test to verify compatibility. I contacted th...
Want to use Ads Optimizer Beta? Set up Ads Measurement first!
Reminder -- if you are interested in trying out the Ads Optimizer Beta (free trial now through August 14), you will need to 1) have Marketing Pro - Ads in your account and 2)have the Ads Measurement feature completely set up first. Be sure you:Connec...
[Webinar Alert] Google Analytics 4 (GA4): What Contractors Need to Know - Thursday 6/22 at 11am PT
Google Analytics is about to force all users to switch to its new version: GA4. Starting July 1, standard Universal Analytics properties will stop processing data. If you haven’t switched to GA4 by then, you will lose the ability to track what’s happ...
Now Available in Marketing Pro: Download CSV file of your customer reviews
For all Marketing Pro customers with Reputation Management -- you can now download a filtered list of your customer reviews as a CSV file! Export your reviews and modify to fit your reporting needs.Go to the navigation bar and click Marketing > Revie...
Join us in UTAH at ServiceTitan Headquarters for the Marketing For The Trades Summit! July 20-21st
We are back at it again! Join us in Utah on July 20th-21st for the Marketing For The Trades Summit! Hosted at our Utah ServiceTitan Headquarters.Register hereThe Agenda + Breakout SessionsMaking Data-Driven Decisions To Drive Your Marketing Plan Forw...
Get cooking this summer with a FREE Big Green Egg 🇺🇸
Memorial Day PromoDid you know that ServiceTitan is helping you turn up the heat this summer with a special gift for Memorial Day? Titans that upgrade to a new Pro Product will be sent a Big Green Egg grill and smoker! This smoking hot prize could be...
Resolved! I Don't Want To Become Another Horror Story
Hi community, I hate to put negative stuff up in this platform as I value the help I get from these discussion groups a lot. However, I have heard other people in the past have issues when trying to remove their marketing pro subscription from their ...
