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Resolved! Phones Pro issue

When I click a phone number in ST to call out, my phone rings back to me and then when I answer I get the prompt of "press 1 to continue". I have checked all settings and it doesn't appear that there is anywhere to shut this off. I reached out to Dia...

MirandaMel by ServiceTitan Certified Administrator
  • 3745 Views
  • 4 replies
  • 2 kudos

Watch Marketing Pro Ads Webinar ON DEMAND!

In case you missed this how-to webinar with Johnny last week, be sure to watch it on-demand and get Marketing Pro Ads setup and running. We are having a special offer for anyone who attended the webinar (or watched on-demand) this week and posts thei...

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mel-deyto
by ServiceTitan Certified Administrator
  • 877 Views
  • 0 replies
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Dialpad- rejecting calls

Is there any way a call would be declined automatically? #8 in this screenshot says her phone never rang but the call journey says "call was manually declined." Trying to get to the bottom of what happened here!

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JessicaSmith by ServiceTitan Certified Administrator
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  • 2 replies
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Fertilization and Weed Control

Has anyone in this community used a Aspire or any other Service Titan product to grow a residential fertilization and weed control company. We have two main services in this area that are 6 and 12 applications a year. Plus additional services like ae...

David2 by New Contributor
  • 1224 Views
  • 2 replies
  • 0 kudos

[Live Webinar] Mastering 24/7 Customer Service

If you've ever wondered how to adapt your call center to meet the ever-increasing customer expectations without exhausting your customer service representatives, this webinar is for you. Join industry experts Stan Pakarin of Fuse Services and Justin ...

Colson
by Contributor III
  • 956 Views
  • 0 replies
  • 0 kudos