Is anyone having issues with the Real Time Assist Cards?I have created the card: including trigger words from the customer and csr side. All of my csr's have AI on and I have disabled the ability for them to turn it off. I have ensured it is assigned...
Anyone else have issues after this latest "update" where the embedded dialer instead of being "calling disabled" on multiple tabs, and only having one dialer active, is now showing the dialer active on ALL tabs? And then suddenly they ALL show Callin...
When I click a phone number in ST to call out, my phone rings back to me and then when I answer I get the prompt of "press 1 to continue". I have checked all settings and it doesn't appear that there is anywhere to shut this off. I reached out to Dia...
Make a meaningful difference and a positive impact by offering your customers a discount and donating to the Alzheimer or Breast Cancer Charity of your choice. Check out these two new templates now available in Marketing Pro.
In case you missed this how-to webinar with Johnny last week, be sure to watch it on-demand and get Marketing Pro Ads setup and running. We are having a special offer for anyone who attended the webinar (or watched on-demand) this week and posts thei...
Hey folks - just a reminder if you have Marketing Pro Ads but have not yet set up Dynamic Call Tracking (DNI) on your account, then you are not getting visibility into how your Google Ad campaigns are truly performing. Setting up Ads Measurement will...
Is there any way a call would be declined automatically? #8 in this screenshot says her phone never rang but the call journey says "call was manually declined." Trying to get to the bottom of what happened here!
Is there a way I can search an address on a date and see ANY vehicles that were near that address?
Has anyone in this community used a Aspire or any other Service Titan product to grow a residential fertilization and weed control company. We have two main services in this area that are 6 and 12 applications a year. Plus additional services like ae...
We've just extended Marketing Pro Ads Optimizer Free Trial to SEPTEMBER 4!If you are a Marketing Pro Ads customer, you automatically get access to the Ads Optimizer beta once you complete setup of Ads Measurement. This means connecting Google Analyti...
