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Configurable Payroll & Splits

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Isn't configurable payroll supposed to assign item bonuses based on splits? I have an item bonus that the system is paying to both techs on the job, even though the split is 100% for one of the techs. What am I missing?


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions
2 REPLIES 2

AdamCronenberg
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

On the payroll profile for those techs, do you have the item bonus set up to take into account technician splits?  That is the only thing I can think of where it isnt picking up the split to apply the commission to 1 tech (the 100% guy) and not the other.  I wonder if default is to just split it for item bonuses unless a rule is applied or if it is a bug.  

Element Mist

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Help me out- I'm not seeing how to set it to take into account splits!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions