Timesheets and Payroll

Posts

So to think??

Hello,Semi new here in Service Titan world.Can any one help me in setting up payroll. I have added my employees but I can only adjust or approved 3 out of 15 why????

Building CSR Schedules

I am new to Service Titan. I have a team of 15 CSRs that span 7 days a week/ 16 Hours a day. I know Service Titan offers the ability for office staff to "clock in and out" but is there a scheduling tool as well that I can use? I like to rotate weeken...

P_Makurat by New Contributor
  • 1039 Views
  • 1 replies
  • 0 kudos

Locking Non-Job Events

Does anyone know if you're able to lock non-job event so that no one can modify it, other than the person who created it? We have a daily recurring event on the dispatch board that triggers a commission form for the technicians to fill out. In order ...

Range Bonus Reporting

Hello, I'd like to start using Range Bonuses. Unfortunately, there isn't a report that shows how the bonuses are calculated. Yes we'd be able to see the bonus total of each job on the Payroll report, but we want to know which dollar amount fell into ...

gina_sim by New Contributor II
  • 1070 Views
  • 1 replies
  • 0 kudos

additional commission for certain tasks

We are wanting to give certain price book items an additional %. Was hope there was an automatic way instead of manually doing each payroll adjustmentSo if my tech is set up for 5% but they want task 1,2,3 and then 7, 8, 9 to give them 10%. Hoping so...

wpampell by New Contributor II
  • 1491 Views
  • 2 replies
  • 1 kudos

Auto clock in after meal?

I have a CSR who tells me that there are times when she returns from her lunch, she is already punched back in. Is there a function with a profile that would cause her to clock back in automatically?

QuickBooks Desktop Payroll Import

Hello! I'm curious to know if anyone is processing payroll in QuickBooks using ServiceTitan timesheets/reports. How are you importing paydata from ST into QB? (please don't say manually) Thanks for your help!- Sheena @ NIFT

Office Non-Job Events - How do I hide them?

Hello,I created timesheet codes for employees in the office that are to be used for backend purposes to track unpaid time off. The intention for creating these wasn't to implement the office staff to punch in and out of. After creating them, I notice...

mambrosi by New Contributor
  • 1684 Views
  • 3 replies
  • 0 kudos

Another Idea to Vote For

I would like to see an audit trail for each employee's timesheets and payroll. I have accidentally edited the wrong timesheet for an employee and didn't have an easy way to fix it, so an audit trail would have been great to have.Audit Trail for Times...

Miranda by ServiceTitan Certified Administrator
  • 1744 Views
  • 3 replies
  • 4 kudos

Help on a posted batch not showing performance pay

We have posted a batch but the performance pay is not showing on the invoices in that batch for any of our techs with configurable payroll. We haven't done anything different from previous weeks. I sent in a case to support, but thought maybe someone...

MirandaMel by ServiceTitan Certified Administrator
  • 2250 Views
  • 4 replies
  • 0 kudos