Timesheets and Payroll

Performance Based Pay-Multi Trades

My company wants to implement a performance based pay (PBP) process using ST configurable payroll. I want to develop an industry leading PBP methodology that transends each specific trade. I am looking for help on the industry best practices for how ...

Resolved! View Payroll

Is anyone else having issues where they are unable to see the current week of payroll when you view payroll?

Payroll - Simple Clock I/O doesn't work for all my technicians, only some.

I have a issue to where not all of my technicians are paid the same - Service vs Install. Service does not get paid their first drive, however Install does. I want to be able to set up my Service Team WITHOUT Simple Clock I/O while my Install team WI...

On-Call - 1st Drive Time

Is there a setting that allows you to turn off "first drive time" for the weekends only? This would allow "on-call techs" that drive their vehicles home to NOT get 30 min drive time deducted when they are on call for the weekend, and should be gettin...

Solo Rate vs Team Rate

Is there a way in configurable payroll to account for a different pay percentage when a tech does work solo vs in a team?

timesheet summary split into weeks

The timesheet summary use to be able to be set to multiple weeks. Our company is paid on a bi-weekly schedule, and would like to see the report be able to see 2 weeks at a time not split.. Is anyone having issues with this?

Resolved! Payroll and burden rate

So I was trying to find out why my burden was not showing up on service tickets. If I have read right, I need payroll active? We are processing payroll now through QB and I don't want to switch. How do I get burden rates to show up for job ticket pro...

Resolved! Configurable Payroll Assistance

Hi Everyone!My name is Clayton, and I'm a senior payroll implementation specialist here at ServiceTitan. I primarily focus on setting up Configurable Payroll with customers who are looking to automate their commission and bonus structure within Servi...

Technician On-Call pay on a Paid Holiday - how to track - ST will not allow both.

When a tech is On-Call for a Paid Holiday - the office "schedules" all techs for a "paid Holiday" 8:30-4:30pm. However, techs that are on-call during the day are not getting paid for the time they work, other than if it is outside of the 8:30-4:30 ho...

Performance Pay not available to until all invoices posted error

Does anyone get errors on invoices preventing configurable payroll from running?When looking at the job costing, it will say Performance Pay is not available until all invoices are posted. I review and find that all invoices and payments in a project...

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Posts

Performance Based Pay-Multi Trades

Resolved! View Payroll

Payroll - Simple Clock I/O doesn't work for all my technicians, only some.

On-Call - 1st Drive Time

Solo Rate vs Team Rate

timesheet summary split into weeks

Resolved! Payroll and burden rate

Resolved! Configurable Payroll Assistance

Technician On-Call pay on a Paid Holiday - how to track - ST will not allow both.

Performance Pay not available to until all invoices posted error

Configurable Payroll Financing Fees Deduction

Configurable Payroll Filter for Add-on items

Payroll reports needed in one format

ST60 Release - Employee Payroll Settings Page

Holiday Pay

Performance Pay Not Showing In Reporting

View Payroll

Configurable Payroll Assistance

Configurable Payroll Question - TGL