New Update Causing Timesheet Edit Issues

sharkeyair
New Contributor

When we try to edit a timesheet the "Cancelled On" field is automatically populating a time and date cancelling the call. It takes multiple steps to correct for each entry. Support has no answers and told me to post here.

1 REPLY 1

baraica
Former Titan

Hello @sharkeyair in efforts to continue to improve your customer experience, I did resubmit a case to support for further investigation. Thank you for letting us assist you! 

Engagement Manager
ServiceTitan Community Team