Unpaid Time Off

cclarke
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Is there a way for employees to enter Unpaid Time Off for future date in the same week? My colleague tried entering Unpaid Time Off for this coming Friday and it wouldn't let her do it.

1 ACCEPTED SOLUTION

Roman
Contributor II

Hello @cclarke,

Did you receive an error "Event must be within a clock in/out shift."?

If yes, then you will need to add "Clock in and out" event, for example 8AM-5PM, then add a non-paid event with the same duration. The timesheet will not be counted as a paid duration.

Here is how it should look like (with "New test" being unpaid time off):

Screen Shot 2023-01-18 at 2.03.39 AM.png

View solution in original post

2 REPLIES 2

Roman
Contributor II

Hello @cclarke,

Did you receive an error "Event must be within a clock in/out shift."?

If yes, then you will need to add "Clock in and out" event, for example 8AM-5PM, then add a non-paid event with the same duration. The timesheet will not be counted as a paid duration.

Here is how it should look like (with "New test" being unpaid time off):

Screen Shot 2023-01-18 at 2.03.39 AM.png

cclarke
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I wasn't aware we had to do that. Thank you!