Posts

Random Clock in

The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.

Non-Job Events and Time

I'm looking for information or suggestions on how the time for non-job events, specifically meetings work. I've read over articles but none address this issue. We have weekly meetings scheduled for techs as non-job events. They are marked as paid and...

Tionna by New Contributor
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  • 10 replies
  • 1 kudos

Resolved! Payroll Reporting

Is there a way to run a report based on pay period that just shows a technicians total hours for the day not each individual job?

Jimb1979 by New Contributor II
  • 1115 Views
  • 2 replies
  • 0 kudos

Payroll

When editing a timesheet, the system kicks you back out after each entry. If you have to make multiple changes to an employee, it requires opening up the record very single time. Is there a way around this.

Ocean by New Contributor
  • 1005 Views
  • 2 replies
  • 4 kudos

Resolved! Timesheet Page Has A Bug?

The timesheets page seems to have a bug. When I try to add an entry on a technician's timesheet it is adding the entry on the day before instead of the current date. Is anyone else having this problem?

Kayladeej by New Contributor III
  • 3231 Views
  • 10 replies
  • 1 kudos

Payroll Approval Alerts

Please vote for my idea for Payroll Approval Alerts. If this is already an option, I would like to know about it! It would be wonderful if there were alerts set up to notify employees when their payroll is ready to approve and to notify the office wh...

Miranda by ServiceTitan Certified Administrator
  • 1317 Views
  • 5 replies
  • 8 kudos

What's going on with timesheets??

When you click on the technician on the right side of the dispatch board and click edit timesheet it use to only bring up that days timesheet. It made it easy to make necessary edits... now it brings up the payroll for the whole payroll period with t...

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RandiThompson by ServiceTitan Certified Administrator
  • 2545 Views
  • 9 replies
  • 0 kudos

Plumbing Installation Bonuses

Hello ServiceTitan Family! I am looking for plumbing companies that are willing to share their bonus structure for their installers - I have a fellow company hoping to chat! Please feel free to comment your ideas or let us know if you're willing to h...

BrittanyB
by Contributor II
  • 809 Views
  • 1 replies
  • 1 kudos