Why Am I Facing QuickBooks Error 15224 When Updating Payroll?

[fonabe3740]

Hi all,

I’m getting QuickBooks Error 15224 when attempting to update payroll or QuickBooks itself. The error suggests a problem with the software's configuration or a conflict with security settings. Has anyone dealt with this? What solutions worked for you? Any guidance would be helpful. Thanks!

[evangelinelill5 · Accepted solution]

QuickBooks Error 15224 typically arises during payroll updates or QuickBooks maintenance. This error is commonly linked to misconfigured internet settings or issues with digital signatures. The root cause is usually related to incorrect Internet Explorer settings, firewall restrictions, or missing digital certificates.

Causes of Payroll Error 15224 in QuickBooks:

1. Incorrect Internet Explorer configurations.
2. Firewall or antivirus blocking QuickBooks updates.
3. Missing or damaged digital certificates.

Solutions to Fix QuickBooks Payroll Error 15224:

1. Update Internet Explorer Settings: Ensure it's your default browser, and enable SSL 2.0 and SSL 3.0 under internet options.
2. Check Firewall Settings: Allow QuickBooks to pass through firewall or antivirus software.
3. Install Digital Signatures: Navigate to the QuickBooks installation folder and ensure the QuickBooks .exe file has a verified digital signature.

These steps should resolve the error swiftly.