Hello Titans! Welcome to the Community! We are so happy to have you here! I'm an Industry Advisor at ServiceTitan and part of our Customer Experience team. My goal is to make sure you are having a great experience with ServiceTitan, and that you have all the tools and resources you need to be successful.
I come from the industry, as a former HVAC business owner, and I love helping contractors. I spent most of my time in the office, developing our call center, and in marketing. I love training and coaching businesses to help them get to new levels.
In the Community, I hope you'll check out our CSR/Dispatcher group where I post video trainings for your team, scripts, and other helpful tips and tidbits to keep your Call Center at the top of their game. I hope you'll check it out and have your team join the group!
Please message me or reach out if I can assist you in any way!