ServiceTitan Community

cfalone · 11-09-2023

I know we can turn off customer notifications for certain job types or business units, but is there a way to have different customized notifications based on job type or business unit? We want our service and sales notifications to be slightly differ...

cfalone · 05-02-2023

For anyone charging a credit card fee, I have a couple questions. 1. Is the fee taxed? (same tax rules that apply to the invoice)2. Is the credit card fee also added to the estimate? Part of our reconciling process is to ensure the estimate and invoi...

cfalone · 12-14-2022

Hi all, Is anyone using the weighted cost average for items in the pricebook to take the cost from vendor POs? I have some questions about workflow processes that I would like to go over with a company that is using it. Thanks in advance,

cfalone · 12-07-2022

We have a job type for Phone Call Follow Up, meaning a physical visit is not necessary, just a phone call is needed. The issue with having it be a job type is that it must get dispatch and arrived to close out completely, or else it will be left in t...

cfalone · 09-30-2022

Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...

cfalone · 11-12-2023

Thank you Jessica, I'll look into Chiirp!

cfalone · 10-12-2022

Glad that worked for you! We have made sure all iOS and apps are up to date but are still having the same issue.

cfalone · 10-12-2022

i did reach out to support, but still no resolution.

cfalone · 04-28-2022

I want to use this mostly for our supervisors. They are partly in the office and partly on the road so I am trying to find one place to have their daily schedules. I guess if someone cancels or rescheduled it will be up to the supervisor to make the ...

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