ServiceTitan Community

jamied · 02-27-2023

I am happy to see that we can now filter by open campaigns in marketing pro. However the open % and click % are no longer there. Only on the old version. 樂. Being able to sort the view by live vs draft or completed campaigns is very helpful, but not ...

jamied · 01-14-2023

I'd like to share specific academy and knowledge base content in the technician content portal. Is there a way to link the article of video directly from Service Titan? If not, is there a way to download it so we can then upload it into the content p...

jamied · 06-23-2022

It appears that all the reports we've been able to find .including payroll reports and business unit reports only include time paid on jobs. We can get the labor rate and burden (ST PLEASE give us a total of burden and wages) but paid idle time is no...

Max discount for members · 06-01-2022

We want our member discount to max out at $500. How do we do that? Right now it's only a % and on a large job the member discount is much larger than we want. We did turn on the discounts and fees setting as recommended but I don't see how that conne...

jamied · 05-24-2022

We recently completely redid our old price book which grew unwieldly through the years. We customized price book pro and deactivated everything else from the old price book. When editing, adding or reorganizing a new category OR new service- the drop...

jamied · 11-02-2022

Unfortunately, this critical business performance data is not available in one report in Service Titan. I've been asking for this for ages.A relatively accurate interim p/l should be READILY accessible. The revenue info is there, the materials info i...

jamied · 07-28-2022

I've been asking for this for at least 5 years..

jamied · 06-27-2022

Not quite. I can see all that information as well. I wish that they'd give a selection that included both labor and burden, however, that is only an inconvenience.My issue is that the data that Service Titan shows as gross profit is grossly inaccurat...

jamied · 06-25-2022

We do know our burden and do have it in ST. Since all of the time is tracked in ST it would make sense to be able to see both in the same report not have to look in 3 different places.We pay managers based on gross profit so it sure would make sense ...

jamied · 06-25-2022

We are with ADP total source PEO and the hours in our master payroll match up. We do have accurate burden rates and use our quickbooks for our financials and do our job costing in Service Titan. Gross profit of the company and business units is based...

ServiceTitan Community

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New Marketing Pro Dashboard

Can you post academy in the content portal?

Service Titan does not match P/L. Idle time is not included in any reports with total payroll?

Max discount for members

Pricebook categories- Please add to little things I hate....

Re: P&L Statement

Re: Phone number appearing on estimate and invoice

Re: Service Titan does not match P/L. Idle time is not included in any reports with total payroll?

Re: Service Titan does not match P/L. Idle time is not included in any reports with total payroll?

Re: Service Titan does not match P/L. Idle time is not included in any reports with total payroll?