ServiceTitan Community

info_nor · 07-06-2023

I want to know from the programers who thought this was a good idea and how fast can they fix this?In our industry- one of the major points of having a POS option- for example- a "Potential or Existing" customer can bring us a sample of water to test...

info_nor · 01-25-2023

Regarding the notifications that are sent to the customer at appt booking or for reminders. We charge customers in different areas different amounts. We would like to be able to remind the customers that are in those areas of the special charge and n...

info_nor · 06-02-2021

Llena, I believe you are right and there is a way to test it. If you know your extension (usually it is displayed on your desk phone) go to settings-people-employee's. Click on edit next to your name. Make sure you scroll down and select "Save" Then ...

info_nor · 05-26-2021

Did you get an answer to this question? We have our extensions programed.

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POS invoice is CUSTOMER ONLY- Can not tie it to a LOCATION- How rediculous!!!!

Customer Communication and Customizing messages/ Dispatch

Re: When we click a customers number and our phone rings and we answer it to be connected to the customer, is there a way to get it to ring to only our desk phone, instead of everyone's phone in the office? I placed a call and another CSR picked up the phone

Re: When we click a customers number and our phone rings and we answer it to be connected to the customer, is there a way to get it to ring to only our desk phone, instead of everyone's phone in the office? I placed a call and another CSR picked up the phone