ServiceTitan Community

jmoutray · 11-09-2023

Our company is starting to do more commercial work. We are wanting to move one of our CSR's to be a fully Commercial CSR that also handles the home warranty claims we do work for. Does anyone have a CSR that is fully a commercial CSR?What does that l...

jmoutray · 07-27-2023

Hi All, So recently I have been trying to clean up our campaigns and phone numbers so our marketing numbers are accurate in ST. An issue I am running into is I have a handful of phone numbers, that are still active to our company, that I have no way ...

jmoutray · 02-22-2023

I am needing some recommendations for a "tent" like structure for our technicians to have in the spring when it is raining. We are wanting something big enough to place around the condenser and cover the technician and the condenser if it is raining ...

jmoutray · 07-13-2022

I am gathering data for my CSR's and one piece of information I'm needing is the average on hold time. We use phones pro and dialpad. Thanks in advanced!

jmoutray · 06-09-2022

Does anyone have a dispatcher training manual they would be willing to share? I'm in the process of creating one & could use some more great ideas to throw in!

jmoutray · 05-02-2022

I have my girls hand write thank you cards, classify calls, send GLSA reviews, update campaigns/age of equipment, etc. Hope this helps!

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