Are any of you using Smart Dispatch? If so, how has this freed up your
dispatchers and what have they been able to accomplish that they weren't
able to before?
Has anyone found a work around for being able to attach equipment to
tasks on an estimate in mobile? I know its not a feature available for
Mobile users but it is a feature available for Office Users. So weird.
This has become a problem for my Trade ...
We use Capacity Planning and all of our jobs always hit the unassigned
board when scheduled. From there, our dispatch team assigns jobs to the
correct technicians based off average tickets, skills, new unit
opportunity conversions, etc. We only allow...
Are you currently using Capacity Planning? That shows 7 days at a time,
but we have replaced our 3-day call board with this. There is some
manual work, but once it is set it is great.
