We use dialpad and I've been able transfer any incoming calls but I've
not been able to transfer any outbound calls. So frustrating because I
have to tell the customer that we will need to call them back.
I've not seen a way of limiting a way of member savings. We have 2
different memberships. A basic and a premium, so they get a 10% or a 15%
depending on which membership they have. If no membership, no savings.
That's the incentive to having the reoc...
We have 2 windows we offer for arrival, Morning (8am-12pm) or Afternoon
(1pm-5pm). We do that so that I can route the calls better to be more
efficient for the technicians as well as it takes the customer being
upset if your tech is running behind by...
