AlanaOHA
New Contributor II
since ‎07-14-2022
‎04-01-2025

User Statistics

  • 7 Posts
  • 0 Solutions
  • 3 Kudos given
  • 1 Kudos received

User Activity

My manager was trying to close some tickets and dispatched a tech. She then manually changed the day of the dispatch and added an arrival and ending manually without changing the date. That added 12 days to the ticket. Then she completed the job with...
So, I had this Issue of not seeing technician payroll detail in payroll detail report for our newest employees. I am able to see their payroll detail in the payroll(detail) report. This has now become an issue because we are trying to get out manager...
I was wondering if there is a way to see who accesses what reports? They have an audit trail for almost everything else except who is running what reports and non-job events that I can find.
We have been having a problem with any discounts being taken on an job, where the commission is based off the amount before the discount. I don't know if this is an issue with how things are set up in ST because I just handle the payroll.I have tried...
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