Hello Garage Door Titans! As this group continues to grow and evolve I
want to make sure that we stay centered on information that would be
valuable to you and your business. Some of the topics we plan on
covering in the future include job costing, t...
Have you ever looked at the Technician Scorecard and wondered why a
technician's conversion rate was showing at 100%? It’s likely because of
the sold threshold and no charge/unconvertible unit settings. If you go
into Settings > Job Types each indivi...
Adjustable Capacity Planning is a great forecasting tool for managers
that requires the input of technician availability (technician shifts)
to work properly, which also makes it a great tool for managing
technician availability from directly within ...
Do you want to minimize potential drive time and gain efficiency when
dispatching? Are you finding that CSR’s have to have Google Maps up when
scheduling jobs? Do you wish there was a quicker way to identify
technician skills and match them to the ri...