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emframe
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since
09-25-2022
10-30-2023
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About emframe
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Normalized Booking
10-02-2023
Hi Everyone, My call center is struggling with getting our normalized booking rate up. We are hovering anywhere between 14% to 17%. Does anyone have any pointers on how to bring this up?
Re: 10 Minute Training - Gold in Every Call
10-09-2023
@ImedaFink Once you watch this write down the 3 things you'll do this week to find the gold in every call and we can discuss them!
Re: Ten Minute Training - Making Connections
10-09-2023
@ImedaFink This should help you draw out your calls a little longer and build rapport with our customer base!
Re: 10 Minute Training - The "How Much Does It Cost?" Question
09-22-2023
@ImedaFink Hey Imelda, can you please start by watching this one?
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