User Activity

I recently been answering phone calls for our CSR and was wondering if there was any way to link an incoming call to an existing job. A lot of the phone calls were regarding jobs that were booked but I was not sure how to link that call to the booked...
I was wondering if there was a report that can be ran to determine an average amount of time spent on a specific task. Essentially, we have "Sold Hours" associated to task, but some technicians may finish earlier or later on a task. I was wondering i...
I was wondering if there is a simple clock in/clock out report that can be generated just to show technician clock ins/outs. I've messed with custom reports but the whole "idle, working, driving, etc." fields are not what I want to see. These tend to...
I've recently taken on the task of inventorying our trucks and warehouse. With all the items being counted, I made an adjustment using the import adjustment template. I then added all the items on the list and their respective quantities. Once done, ...