ServiceTitan Community

ladams76 · 11-09-2023

DEVELOPERS - WE NEED TO BE ABLE TO INVOICE AFTER DEACTIVATING A MANAGED TECHThis needs to get as many votes as possible ASAP!It is time consuming and aggravating every single time we have to deactivate and reactivate techs for invoices or adjustments...

ladams76 · 11-08-2023

Is there a work around for deactivated techs on invoices that need an adjustment? If we have to make an adjustment invoice for a job a deactivated tech is on, it gives error code it can not be done with a non-managed tech. So we either have to go in ...

ladams76 · 07-18-2023

I have looked everywhere in every setting and I can not find it. I need to remove permissions for technicians to add a discount to an invoice.I know it is listed as Discounts and Fees in the pricebook, but I specifically need to have the permissions ...

ladams76 · 06-08-2023

Is there a way to turn off drive time? We have commission techs that are not paid for drive time but on every job it adds their drive time to the job costing. We need to remove it for those techs. Is there a way to do so?

ladams76 · 03-20-2023

Is there a way to bulk edit locations under a customer? We have a contract with a fast food chain that has 98 locations that we service and I need to add tags to every location. I have tried Academy and Knowledge Base with not a single bit of help fr...

ladams76 · 12-12-2023

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4193 Link to VOTE

ladams76 · 12-12-2023

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4193 LINK TO VOTE!!!

ladams76 · 12-12-2023

As far as an answering service goes, I did not think our previous one could be beat on horrible service until we got Schedule Engine. A lot of promises were made and they did not deliver. AT ALL. Duplicate customers created almost daily because the 2...

ladams76 · 11-09-2023

I found an idea that has been proposed for exactly this. I voted for it and will start campaign to get everyone to vote for it! Go to Idea page and search for:Developers - We need to be able to invoice after deactivatingVote Vote Vote

ladams76 · 07-18-2023

We started using Schedule Engine a few months ago. It has it's good points and bad points. Based on what we have seen so far, if we could go back and do it differently, I think we would.But there are issues with any answering service that I can tell....

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