ServiceTitan Community

KellyB · 11-26-2024

We have recently added additional service managers to help manage our growing technician numbers. We assigned each manager several techs to manage and focus on while the service manager will keep an eye on the entire work force. We have noticed that ...

KellyB · 04-22-2024

I would appreciate some votes for an issue that has been bothering our accouting department for awhile now with the way service titan applies taxes. https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-6832

KellyB · 11-22-2023

When selling an estimate sometimes our tech will hit a wrong button and say perform work later. If an estimate is sold via esign it is automically sold for later. I know if you click the 3 dots next to the estimate you can toggle it to perform work n...

KellyB · 10-30-2023

I am relatively new to service titan. I spent 20 years working as a plumber and transitioned into an IT manager for a second plumbing company. I had never heard of service titan until I hired on here a year ago and after diving in I have learned so m...

KellyB · 10-11-2023

For more information here is my recently posted Ideahttps://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5046If you know of a workaround that I have not considered or Service Titan support doesnt know I am all ears.

KellyB · 09-04-2024

occasionally it can be corrected by putting the phone in airplane mode waiting till you lose connections and then take it out of airplane mode. the internet connection will refresh and sometimes it goes through.

KellyB · 05-10-2024

it appears to be similar to the icon we get when our guys are in low signal areas. they will take pictures of a job and because the signal is not strong enough to upload the photos the guys will see this until they move to an area with a better signa...

KellyB · 05-08-2024

get comfortable joining chat with support. they are pretty quick versus any other support for any other product and they can save you a ton of time trying to figure things out. there is alot of information out there about service titan and the guides...

KellyB · 05-08-2024

You should be able to reactivate the old memberships and just rename them to something you can recognize and then deactivate them again. If you delete deactivated memberships i am not sure how it will affect customers who still have that membership a...

KellyB · 05-08-2024

we use 4 hour windows and over book by a couple of jobs across all of our techs for the ones who finish early and can run a call in less than 4 hours. also allows us to offer new callers same day service. we also ask customers when we schedule them i...

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need votes for my idea

Tax Zone Issue

What happened to the blue banner on close out page?

Hello

How do you give membership discounts on tasks/services with prices set by technicans?

Re: red circle with number on mobile

Re: red circle with number on mobile

Re: Hi

Re: Permanently Delete Membership Type

Re: Double and triple Maintenance - overbooking issue