ServiceTitan Community

Nelson_Gothard · 03-11-2025

Good morning, all!What’s the best way to incentivize techs to sell—spiffs, commissions, or a mix of both? We’re working on automating our technician incentive structure using ServiceTitan’s configurable payroll module, and we want to ensure we’re se...

Nelson_Gothard · 08-08-2024

Just got a certification in my inbox that I am now a Commander-Level Residential Certified Administrator! Question out of curiosity: What's the threshold for getting this certificate? The description says that I have demonstrated exceptional mastery ...

Nelson_Gothard · 05-21-2024

I am going through and doing some Pricebook clean-up and came across an issue with deactivated categories still being listed under active services and materials. Naturally, I looked to the community to see if anyone else has found this and had a good...

Nelson_Gothard · 12-28-2023

Anyone else have any complaints about how 'Generic' the estimate proposals are through ServiceTitan? I am working on looking through and creating a dynamic estimate proposal template that our sales team can use when talking with the customer or that ...

Nelson_Gothard · 12-15-2023

Anyone else experiencing permissions automatically getting added or removed with system updates? We had an update last night and one of our dispatchers was no longer able to mark a technician as 'Done' once they had completed their After-Job Debrief....

Nelson_Gothard · 12-29-2023

I got this posted to the Ideas page (COMMUNITY-I-5826) if anyone wants to go and give an upvote to start increasing in-the-home or on-the-web professionalism and company imagehttps://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5826

Nelson_Gothard · 12-18-2023

This might not be the most graceful solution, but you could have two separate material items in your pricebook, just using different lengths (ie: 1 foot and 10 feet). Depending on the breakdown of your mark-ups and how granular you go, the cost for t...

Nelson_Gothard · 01-19-2023

Just got the idea put to the community: COMMUNITY-I-2660

ServiceTitan Community

User Statistics

User Activity

Best Ways to Incentivize Tech Sales—Spiffs, Commissions, or Both?

Residential Certified Administrator - Commander Level

Removing Deactivated Categories

Dynamic Customer-Facing Estimate Templates

ST Updates Change Up Employee Permissions

Re: Dynamic Customer-Facing Estimate Templates

Re: variable markups based on quantity

Re: Task Mirroring through Form Submission