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Melissa
New Contributor III
since
03-07-2023
10-11-2024
User Statistics
14
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0
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40
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18
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About Melissa
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Scripts
09-19-2024
Hello everyone,Does anyone have a script for HVAC they'd be willing to share? Our script is plumbing based and we want something geared specifically for HVAC and Electric. Thank You
New to the Torch Network
12-05-2023
Hello everyone!!
Re: regarding improving dispatching skills
03-22-2024
@asnow do you have any recommendations?
Re: Important Announcement: Webinar and 'Lunch and Learn' next week!
03-22-2024
Hello @asnow is there a video of yesterday's meeting? Unfortunately, I was not able to attend.
Re: Book Jobs directly from dispatch board
03-21-2024
This is a great idea. We were able to do it in the previous platform we used.
Re: The #1 KPI You Should Track in Your Call Center
03-01-2024
Thanks for these 10 minute trainings. I think they are very helpful.
Re: Happy New Year! 🎉
01-03-2024
Happy New Year!! One of my goals is to train my csr's to increase their booking rates.
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