ServiceTitan Community

I am Ashley, I am currently a dispatcher/ customer service representative for an air conditioning and heating out of Las Vegas, NV. I have been working in the industry going on 7 years. I enjoy meeting new people and learning new ways to approach mor...

Hey guys! Sometimes I deal with petty technicians who love to make the life of a dispatcher a little difficult. As much as we would all like guys just to go out and service the client without questions/pushback, well we don't live in that perfect wor...

Clients have requested a link to update their credit card for their membership. Some have concerns about providing credit card information over the phone. Other platforms have this feature and clients really like the security of clicking a link and a...