ServiceTitan Community

LockLevi · 12-02-2023

Hello everyone, my name is Levi and I am new to Service Titan. Had our first full day of using Service Titan on Friday and it went extremely well. There are a couple of things with Service Titan that I wish were a little more catered to Locksmiths bu...

LockLevi · 12-01-2023

We launched Service Titan today for our entire shop including our field techs and it could not have gone better. Granted there were a few hiccups but that's is to be expected when you are launching a whole new system for your business. None of the is...

LockLevi · 11-25-2023

Hello everyone, our first day of officially using ST in the field is Dec 1st. Wondering if anyone has any tips or things I should be aware of that are good to go over to make sure I am as prepared as possible for Day 1 of launch. I know there will pr...

LockLevi · 11-23-2023

Hello Service Titan Community, I would just like to introduce myself to you all. My name is Levi Neufeld and I work for a small Locksmith called Trident Lock & Security in Prince George, British Columbia also known as the armpit of BC. We have a staf...

LockLevi · 11-23-2023

Hello, new Titan user here. We have a bit of an odd workflow it seems cause I can't find a good solution to the following problem. We are a Locksmith and lots of times our office staff will sell large quantities of padlocks to customers that take a n...

LockLevi · 03-12-2024

Just made this an idea please vote on it.https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-6492Also a temporary solution for you is to create a custom field that appears on the call page where the dispatcher can enter an estimated end time a...

LockLevi · 01-18-2024

Welcome, make sure to do your training courses they help a lot and reach out to the community or customer support whenever you have an issue both options offer awesome support and are an amazing resource. Most importantly have fun using Service Titan...

LockLevi · 01-11-2024

Hello Rob, this is definitely a good solution thank you for mentioning it.

LockLevi · 12-04-2023

Yes, I agree with you that is one of the best things is that ?.

Re: What challenges do you face? · 12-01-2023

Yes, it then charges no tax at all. We still need to always bill the GST.

ServiceTitan Community

User Statistics

User Activity

Introduction Time

LAUNCH DAY WENT AMAZING

Our First Day is Dec 1st!!! What should I be prepared for?

Introduction Time.

Convert and take payment for an estimate at the office level

Re: END TIME OF JOBS

Re: new to CSR

Re: Convert and take payment for an estimate at the office level

Re: Introduction Time

Re: What challenges do you face?