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Community Activity

Projects

Hi Everyone,I would love to hear how you guys are using the Projects feature. I would like to make the most out of it

2 Customers for 1 Location

As we know, the 'Customer' is who is being billed for the service, the 'Location' is where the service is happening, and ST only allows a Location to be linked to 1 Customer profile. However, we have multiple situations where there are 2 different pa...

Hello there!

Greetings from America's High Five! Almost 4 months ago I joined our company in Southeast Michigan that does HVAC, Electrical, and Generators. I'd never used ServiceTitan before (nor had I been in the Trades- my prior industries going backwards were ...

Help

Good afternoon,So we had 5 payment types active in our system for when we collect a payment in the office. We added a new one and when we went back to collect more payments a few days later, only 3 were available even though we checked and made sure ...

MD34 by New Contributor II
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Community

Good morning, does anyone know how to get to the Community page through ServiceTitan? For some reason my page will not let me sign into the Community page, I had to google it to log in. Thanks for the help.Have a great day all!

tmatzuy by New Contributor II
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Add Tags When Building New Customer and Location

Currently, CSRs create a customer profile but must then navigate back into the location and customer account to add relevant tags. This extra step is often missed since it requires going backwards in the process.It would be extremely helpful to have ...

Billing

Our company was in a horrible one year contract that lowered the cost per tech to $289 from $309. The unexplained catch was that it raised the min tech count to 22 techs. The issue is that we have never had more that 16 techs and have currently trend...

Stripe Card payments

Integration would be very helpful if we could integrate our stripe card payments on the system.... It would be worth extra money billed to me if it had to be done...

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