Auto Batching Has NOT been working for days....

MadisonChicken
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Our Auto Batching hasn't been working for around a week... 

Has anyone else been experiencing this issue? 

I think it might possibly be due to the update, maybe a bug. 

We have been on with support and it is still occuring. So I am just wondering if anyone else has been experiencing this same issue?

@brandiCVCSucces 

Madison Robertson
Chicken Lady Speaks
4 REPLIES 4

brandiCVCSucces
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@LBabayanwe are still having issues.  It is really that the batching is not auto-posting like it used to and we keep getting failed batch notices that don't make sense.  Our CSM put in a support ticket today because he could not figure it out.

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi, @MadisonChicken, and thanks for bringing the issue to our attention. If you are still experiencing auto-batching issues, please let me know. 

MadisonChicken
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

So I do know this is still happening. We had a meeting with the CSM team today and we have another support ticket out in relation to this. I can show you screen shots of where it has failed, etc. 

Madison Robertson
Chicken Lady Speaks

MadisonChicken
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I would ask @brandiCVCSucces she has been dealing with it! 

Brandi are you still experiencing this issue? 

Madison Robertson
Chicken Lady Speaks