02-03-2023 06:11 AM
Has anyone been able to find a way to note a credit on an account, but when applied it adds as a discount? IE we give a referral credit, but when applied it goes as a credit to next work - There would be no actual funds,
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02-03-2023 08:30 AM
I would try setting up a payment type "Referral Credit", apply a "payment" to the customer account then apply the credit to the next invoice.
02-03-2023 12:40 PM
This was my thought too. Then a new thought hit, the discount would be taken from the Tech's revenue on that future ticket. Back to the drawing board.
02-03-2023 01:02 PM
Why would it be taken from the techs revenue? Your not discounting the invoice you are adding a payment to it.
02-03-2023 08:30 AM
I would try setting up a payment type "Referral Credit", apply a "payment" to the customer account then apply the credit to the next invoice.
09-29-2023 03:13 PM
How would you recommend setting up this payment type? Would it be a journal entry that exports to a contra revenue account in accounting software? Thanks for any advise.