The new payment module - the way it is constructed has added extra steps to my work flow
in the past - a credit could be issued on an invoice and then a negative payment to offset the credit ( all done prior to exporting)
NOW - I issue the credit - have to wait for my bookkeeper to export - then remember to go back to the invoice - create an adjustment invoice (which was not necessary previously) and put in the negative payment to balance the invoice. EXTRA STEPS - WAITING - undesirable variables that create more work and up the stats of errors.
Who can I discuss this with?