Auto fill when texting through the chat option

New Contributor

Wouldn't it be nice to have any commonly used words/names be auto filled when sending a message to a customer through the chat option?   


Community Manager
Community Manager

Hi @Jmitchell - welcome to the Community and congrats on your first post! 🎉

Your post also seems like it would be a great suggestion to be added to the Ideas board. Be sure to check it out and see if anyone else has made that same suggestion. If you do create an idea, be sure to come back to your post, add the idea ID (COMMUNITY-I-xxxx), and ask others to support your idea.