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Booking Widget - Adding additional form fields

Jesus-M
New Contributor

Hello, 

It'll be useful for streamlining operations to be able to add/delete form fields for the booking widget. There are a lot of use cases where the company may want to ask additional questions or not ask questions that are pre-defined in the embedded scheduling form section.

This is the current setup:

Step 1.jpgStep 2.jpg
Let's say your company is a roofing company and you want to know if this is for a roof repair, new roof installation, roof inspection, etc.

It'll save time when the team calls back, as it will be a "verification" call instead of a "discovery" call.

It'll be easier to filter, distribute, and dispatch sales based on specific parameters.

Any plans to develop something like this?

Thanks!



2 REPLIES 2

Rachel_Young
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Agreed awesome idea!

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

This is a great idea! Share this idea with ServiceTitan's Product team via the Ideas board. At the top of this screen, click on the IDEAS heading. Then click the ADD A NEW IDEA button. Your idea will have an ID (COMMUNITY-I-xxx). If you reply to this thread with that ID after you create it, people can easily search for and upvote your idea!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions