Custom fields on call taking screen

[JessicaSmith]

I wish that if a custom field was designated as both a job field and a location field, that when you populated it on the booking screen it would transfer to the location, then auto-populate on the booking screen on future calls. I shouldn't have to ask the gate code everytime, I should just have to confirm that the gate code is 1234.

[stephani46]

I agree this would be very helpful.  Our CSR team has the same frustration.

[michael21]

Thanks, voted.

[michael21]

Now, @JessicaSmith ,you know better.  This is such a good idea I really want to vote for it.  What's the ideas section reference so I can do that?

[JessicaSmith]

I do know better. Shame on me! Here you go- COMMUNITY-I-1388