Custom fields on call taking screen
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‎08-03-2022 09:03 AM
I wish that if a custom field was designated as both a job field and a location field, that when you populated it on the booking screen it would transfer to the location, then auto-populate on the booking screen on future calls. I shouldn't have to ask the gate code everytime, I should just have to confirm that the gate code is 1234.
Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions
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Call Booking Details
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‎11-03-2022 06:29 PM
I agree this would be very helpful. Our CSR team has the same frustration.
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‎08-03-2022 02:32 PM
Thanks, voted.
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‎08-03-2022 02:08 PM
Now, @JessicaSmith ,you know better. This is such a good idea I really want to vote for it. What's the ideas section reference so I can do that?
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‎08-03-2022 02:21 PM
I do know better. Shame on me! Here you go- COMMUNITY-I-1388
Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions
