Update Glitches Call Booking Screen

New Contributor II

Our office users are struggling since the recent update. We're on phones pro and when they update customer info or create a new customer file the page refreshes and the call goes quiet for 10-15 seconds and it's so clunky and unprofessional for us to lose every call for 10ish seconds and just hope the customer doesn't hang up on us. Anyone else having this problem? It's all call-taking users for us so I'm assuming we're not alone. 


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We aren't having that issue, definitely sounds like something you would want to get support looking into.

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning